![]() ![]() I called back with my bank because there were fees associated (and I was refused a manager). I called again after trying to understand what happened (because at the time it wasn’t clear and she was not trying to help me understand) and when I asked for a manager, she said no. The agent literally raised her voice talked over me. When I called customer service to get it taken care of and to report the system error I experienced, I was talked to SO disrespectfully. I didn’t see the issue until I went to fill up again. On the app, nothing appeared out of the ordinary after making the transaction as usual. My payment was rejected and I was not notified via email, app, etc. I had an issue where I had more than one payment linked and my preferred payment was not the default even though I selected it to be. However, when I had an issue and needed to contact customer support, I was treated poorly. I enjoyed the app and savings to begin with. Please provide us more information by calling our Customer Service team at 888-Go-Shell (88). We are sorry to hear that you had an unpleasant experience on the application. Every time I fill up for a while and delete this aweful review. If I am proven wrong i will apologize and show tons of love. If they don’t respond to this complaint then they made a mistake. Yall need to reach out to me or i will scream from the mountain tops. I can probably save just as much with other gas stations 10 sans 15 sense I go out of my way drive 5-10 miles and work different areas for better deals. I don’t care who knows it now perhaps I’m just doing it wrong perhaps there’s a Hidden setting or maybe it’s in the progress of changing I am giving shell seven days from today if I can see the prices after that great I’ll keep shopping in Shop if I can’t see him and can you give me this app me and mom I need a new phone so I’ll go to another phone company. I will delete my account and probably change my phone service because I am very petty. I have to fill up my vehicle every single day from practically empty, I spent hundreds of dollars at buying gas a week I need to know the prices. The other gas companies are at least showing me their prices. I know all prices in town are fairly competitive. Before today I did not have those other gas companies apps ln my phone. I downloaded Circle K as well as another gas station so I try to only shop at Shell for gas. I’m posting this because I can no longer see the prices online. So I just wrote a review it’s not listed I don’t know why?… irrelevant though. See Terms & Conditions for complete details.įind your nearest Shell station and a list of services quickly and easily, including which stations accept Shell Pay & Save mobile payment Participation in the Fuel Rewards program through the Shell app requires you to link a new or existing Fuel Rewards account in the app. All Shell app users earn additional savings for continued use of Shell Pay & Save.New to the Shell app? You can earn a one-time 25¢/gal savings by downloading the app and completing your first Shell Pay & Save fuels purchase.Shell Pay & Save eliminates the need to carry multiple cards, reduces the number of prompts you have to answer, and is integrated with the Fuel Rewards® program so you can save automatically on every fill up, every day! Everything you need is in the app, including loyalty program integration, receipts, offers, and station locator. Either way, you are back on the road in no time. Or to pay inside the c-store, present the app QR code to the cashier. To pay for fuel outdoors, simply unlock the pump using the app.You can link your Shell branded credit cards, checking account (via Shell S Pay), PayPal, Apple Pay, Google Pay, Samsung Pay, or directly add your credit/debit card: Visa, Mastercard, American Express or Discover.This mobile payment application provides a secure and convenient way to pay for fuel at the comfort of your car, as well as purchasing any items inside the store at participating Shell stations in the United States. The Shell app is designed to help you make the most of your stop! ![]()
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